Legal center
Every rule that applies when you shop at Terromarket, written plainly. If something is still unanswered, we are here to help.
Legal documents
Frequently asked questions
How long do I have to return an item?
Report within 7 calendar days of receiving the parcel, for an item that is wrong, damaged in shipping, faulty, or incomplete. Read the return policy
Does Terromarket keep my card details?
No. Card details are entered on the payment provider's own page; we only receive the payment result. Read the privacy policy
How do I claim the warranty?
Contact us with your order number and a short description of the fault; we tell you where to send the item. Read the warranty policy
How do I delete my account and data?
Open My account, then Delete account. Orders we must keep by law are kept for the time the law requires. Read the privacy policy
Who sells the items on Terromarket?
Terromarket sells under its own name; the company is named under Legal information. Read the legal information
